Privacy Policy

Information We Collect

We may collect the following types of personal information when you book a taxi, contact us, or interact with our website:

• Personal Identification Information: Name, phone number, email address, and postal address.
• Booking Details: Pickup and drop-off locations, travel dates, number of passengers, and vehicle preferences.
• Payment Information: Payment method details (processed securely through third-party payment gateways).
• Communication Records: Records of your calls, WhatsApp messages, and emails with us.
• Website Usage Data: IP address, browser type, pages visited, and time spent on our site (via cookies and analytics).

How We Use Your Information

Negi Brother Taxi Service uses the collected information for the following purposes:

• To process and confirm your taxi bookings.
• To communicate with you regarding your ride, changes, or updates.
• To provide customer support and respond to your inquiries.
• To improve our services, website, and customer experience.
• To send promotional offers and updates (only with your consent).
• To comply with legal obligations and resolve disputes.

Information Sharing & Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With Drivers: Your name, phone number, and pickup location are shared with the assigned driver to complete your booking.
• Service Providers: Trusted third parties who assist us in operating our website, processing payments, or conducting our business.
• Legal Requirements: When required by law, court order, or governmental authority.
• Business Transfers: In case of a merger, acquisition, or sale of assets, your information may be transferred.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure Socket Layer (SSL) encryption for data transmission.
• Restricted access to personal information to authorized personnel only.
• Regular security reviews of our systems and practices.
• Secure storage of physical and digital records.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us:

• Remember your preferences and settings.
• Understand how you use our website.
• Improve our services and website performance.
• Deliver relevant advertisements (if applicable).

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our website may not function properly without cookies.

Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to legal obligations.
• Opt-Out: Unsubscribe from promotional communications at any time.
• Complaint: Lodge a complaint with a supervisory authority if you believe your rights have been violated.

To exercise any of these rights, please contact us using the details provided below.

Third-Party Links

Our website may contain links to third-party websites, such as payment gateways or social media platforms. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will take steps to remove such information from our records.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes are effective when they are posted on this page.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

• Prakash Negi (Founder)
• +91 8219740159
• prakash.negi500043@gmail.com
• Village and PO- Manali, District Kullu, Himachal Pradesh, India